Please study the 20 vocabulary terms below. Then press the Mark Complete button to continue.
- bedding
- sheets, blankets, etc. used on a bed
- cart
- a small four wheeled trolley used for carrying all items
- check-list
- a document which gives information on all activities which need to be done together with the date
- cleanliness
- the state of being clean or the act of cleaning things
- deep clean
- a thorough and full cleaning, not done every day
- deodorizer
- a chemical or natural preparation used to remove or hide bad smells
- disposable
- intended to be used one time and then thrown away
- dust
- to remove small particles of skin and dirt from something
- filthy
- very dirty
- hazardous
- dangerous to ones health, either by contact with skin or by breathing in fumes
- laundry
- 1) the action of washing dirty clothes, sheets etc. 2) clothes, sheets etc which need to be washed
- linens
- cloth items for the home such as sheets or pillow cases
- polish
- rubbing something in order to make it clean and shiny
- replenish
- to replace something which was used with a new one
- report
- to make someone aware of something either in writing or by speech
- sanitize
- to make something completely clean and free from bacteria
- schedule
- to set a time or date for something to happen
- scrub
- to clean something by rubbing it hard with a brush
- supplies
- the food, equipment, things which are needed for a particular activity
- turndown
- the service of refreshing the room in the evening during the guests absence, typically involving: making the bed, turning on lamps, closing the curtains and leaving a mint on the pillow
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The hotel changes the bedding every two days for guests who are staying more than two nights.
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Each floor has a storage cupboard for storing all cleaning products and the carts.
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According to the check-list, you should remove and wash the curtains once a week.
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All rooms are kept to the highest level of cleanliness.
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During the deep cleaning of the room, the carpets were washed, the walls painted and the bedding dry cleaned.
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The hotel uses different smelling deodorizer depending on the time of year. In spring they use a flowery smell, in winter they use the smell of cinnamon.
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The spa area uses disposable slippers so the guests can take them if they want.
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You must remember to dust behind the TV.
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The suite which the band's lead singer was staying in was filthy when he checked out.
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The safety training showed the staff how to work safely with hazardous cleaning products.
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The hotel offers a complimentary laundry service for guests who would like their clothes washed.
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The dirty linens are collected at 3pm each day and are taken away for washing.
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It takes quite a long time to polish all of the metal fixtures in the bathroom.
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While cleaning the room, the house-keeper will replenish all toiletries which have been used.
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Any breakages in the room must be reported immediately by the house-keeper who cleans the room.
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Special chemical cleaners are used to sanitize the bathrooms in all guest rooms.
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The room is scheduled to be repainted at the beginning of July so no reservations are being accepted for that period.
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The tiles in the shower were so dirty that she spent 20 minutes scrubbing them with bleach.
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Each week the head-housekeeper checks which products were used and orders supplies for the following week.
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Housekeepers need to be careful not to disturb guests possessions during the turndown service.