Please study the 20 key vocabulary term below. Then continue to the activities
- Bedding
- Cart
- Check-list
- Cleanliness
- Deep clean
- Deodorizer
- Disposable
- Dust
- Filthy
- Hazardous
- Laundry
- Linens
- Polish
- Replenish
- Report
- Sanitize
- Schedule
- Scrub
- Supplies
- Turndown
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sheets, blankets, etc. used on a bed
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"The hotel changes the bedding every two days for guests who are staying more than two nights."
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a four-wheeled trolley, or wheeled platform, used for carrying heavy or bulky items such as fresh linens or baggage
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"Each floor has a storage cupboard for storing all cleaning products and the carts."
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a document which gives information on all activities which need to be done together with the date
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"According to the check-list, you should remove and wash the curtains once a week."
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the state of being clean or the act of cleaning things
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"All rooms are kept to the highest level of cleanliness."
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a thorough and full cleaning, not done every day
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"During the deep cleaning of the room, the carpets were washed, the walls painted and the bedding dry cleaned."
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a chemical or natural preparation used to remove or hide bad smells
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"The hotel uses different smelling deodorizer depending on the time of year — in spring they use a flowery smell, in winter they use the smell of cinnamon."
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intended to be used one time and then thrown away
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"The spa area uses disposable slippers so the guests can take them if they want."
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to remove small particles of skin and dirt from something
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"You must remember to dust behind the TV."
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very dirty
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"The suite which the band's lead singer was staying in was filthy when he checked out."
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dangerous to ones health, either by contact with skin or by breathing in fumes
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"The safety training showed the staff how to work safely with hazardous cleaning products."
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the action of washing dirty clothes, sheets etc.
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"The hotel offers a complimentary laundry service for guests who would like their clothes washed."
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a general term used to describe sheets, towels, tablecloths, and cloth napkins
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"The dirty linens are collected at 3pm each day and are taken away for washing."
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rubbing something in order to make it clean and shiny
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"It takes quite a long time to polish all of the metal fixtures in the bathroom."
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to replace something which was used with a new one
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"While cleaning the room, the house-keeper will replenish all toiletries which have been used."
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to make someone aware of something either in writing or by speech
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"Any breakages in the room must be reported immediately by the house-keeper who cleans the room."
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to make something completely clean and free from bacteria
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"Special chemical cleaners are used to sanitize the bathrooms in all guest rooms."
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to set a time or date for something to happen
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"The room is scheduled to be repainted at the beginning of July so no reservations are being accepted for that period."
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to clean something by rubbing it hard with a brush
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"The tiles in the shower were so dirty that she spent 20 minutes scrubbing them with bleach."
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the food, equipment, things which are needed for a particular activity
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"Each week the head-housekeeper checks which products were used and orders supplies for the following week."
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refreshing the room in the evening time, while the guests are dining, and typically involving: preparing the bed (if needed), turning on the lamps, closing the curtains, and leaving a little candy mint on the pillow.
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"Housekeepers need to be careful not to disturb guests' possessions during the turndown service."