Unit 10: Vocabulary

Sheets, blankets, etc. used on a bed.

The hotel changes the bedding every two days for guests who are staying more than two nights.

A four-wheeled trolley, or wheeled platform, used for carrying heavy or bulky items such as fresh linens or baggage.

Each floor has a storage cupboard for storing all cleaning products and the carts.

A document which gives information on all activities which need to be done together with the date.

According to the check-list, you should remove and wash the curtains once a week.

The state of being clean or the act of cleaning things.

All rooms are kept to the highest level of cleanliness.

A thorough and full cleaning, not done every day.

During the deep cleaning of the room, the carpets were washed, the walls painted and the bedding dry cleaned.

A chemical or natural preparation used to remove or hide bad smells.

The hotel uses different smelling deodorizer depending on the time of year — in spring they use a flowery smell, in winter they use the smell of cinnamon.

Intended to be used one time and then thrown away.

The spa area uses disposable slippers so the guests can take them if they want.

To remove small particles of skin and dirt from something.

You must remember to dust behind the TV.

Very dirty.

The suite which the band's lead singer was staying in was filthy when he checked out.

Dangerous to ones health, either by contact with skin or by breathing in fumes.

The safety training showed the staff how to work safely with hazardous cleaning products.

The action of washing dirty clothes, sheets etc..

The hotel offers a complimentary laundry service for guests who would like their clothes washed.

A general term used to describe sheets, towels, tablecloths, and cloth napkins.

The dirty linens are collected at 3pm each day and are taken away for washing.

Rubbing something in order to make it clean and shiny.

It takes quite a long time to polish all of the metal fixtures in the bathroom.

To replace something which was used with a new one.

While cleaning the room, the house-keeper will replenish all toiletries which have been used.

To make someone aware of something either in writing or by speech.

Any breakages in the room must be reported immediately by the house-keeper who cleans the room.

To make something completely clean and free from bacteria.

Special chemical cleaners are used to sanitize the bathrooms in all guest rooms.

To set a time or date for something to happen.

The room is scheduled to be repainted at the beginning of July so no reservations are being accepted for that period.

To clean something by rubbing it hard with a brush.

The tiles in the shower were so dirty that she spent 20 minutes scrubbing them with bleach.

The food, equipment, things which are needed for a particular activity.

Each week the head-housekeeper checks which products were used and orders supplies for the following week.

Refreshing the room in the evening time, while the guests are dining, and typically involving: preparing the bed (if needed), turning on the lamps, closing the curtains, and leaving a little candy mint on the pillow..

Housekeepers need to be careful not to disturb guests' possessions during the turndown service.