Unit 15 Reading Activities Plus Questions

Read the following text and then complete the activities that follow.

Interview with a concierge

Presenter: Hello and welcome to another edition of ‘Talk Back’. Today we are talking about unusual requests and we are joined by Mark Tomas, a concierge from a well-known hotel in the city.

Concierge: Hello everyone. It’s a pleasure to be here with you.

Presenter: So Mark, can you tell us which hotel you work in?

Concierge: I am afraid not. I will be telling you some true stories about some of our guests but as I still work there discretion is important.

Presenter: I understand completely. Well, I am sure our listeners would love to hear a little about the unusual requests you have had.


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Quiz: Reading Questions

1. A wedding reception of demanding guests does not require discretion.
2. Food often needs to be modified for fussy eaters, vegetarians or vegans.
3. We always try our best and go the extra mile to never let down a guest.
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