To pass this unit, please study the 14 vocabulary words below.
- Ambiance
- Appeal to
- Cater for
- Cramped
- Exclusive access
- Forerunner
- Lifestyle category
- Penthouse
- Personalize
- Portfolio
- Priority
- Signature features
- VIP (Very important person)
- White glove service
Noun (thing)
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the character and atmosphere of a place
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"The soft lighting and romantic music really adds to the ambiance of this restaurant."
Verb (infinitive)
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to be attractive or interesting
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"The idea of working in a hotel doesn't appeal to everyone."
Verb (infinitive)
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to provide food and drinks for an event
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"We had to cater for six hundred people at the wedding. It was a lot of work!"
Adjective
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lacking in space, uncomfortably small
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"My room was so cramped that I fell over my suitcase every time I got out of bed!"
Collocation
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being able to go to certain hotel areas or events that are not open to everyone
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"Did you know that Amex Gold card holders have exclusive access to the rooftop lounge and private bar?"
Noun (person)
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a person or thing that precedes the development of something else
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"The historical forerunners of modern day hotels were called Inns."
Noun (thing)
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a classification or typing of hotels, according to their target audience and the kind of service they provide to cater to their guests
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"The Ritz Hotel is, without doubt, a leader in the luxury lifestyle category."
Proper noun (place)
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the most expensive and luxurious room in a hotel, usually located on the top floor
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"The hotel put the famous rock star in the penthouse suite, which had a private pool and a beautiful view of the city."
Verb (infinitive)
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to make for particular individual requirements, or to add a detail that identifies an individual
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"The fitness center will personalize a diet and a workout program for you, if you ask."
Noun (thing)
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a range of investments or properties held by a person or organization
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"Our hotel group has added three new hotels to its portfolio this year."
Noun (concept)
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the importance of something to do
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"Please give our VIP guests top priority at check-in, so they don’t have to wait in line."
Noun (thing)
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things associated with a particular brand, style or category
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"One of the signature features of the Radisson hotels is their comfortable bedding."
Noun (thing)
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a guest who receives special treatment due to their status, loyalty, or wealth
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"We provide white glove service for all our VIPs staying in the penthouse suite."
Collocation
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an industry term for the highest level of service, in a fancy hotel or restaurant
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"White glove service usually means treating guests with personalized service and utmost care."