Please study the 12 vocabulary below and press the 'Mark Complete' button.
- allegations
- when a customer is claiming that something has happened to them they do not like or a service has not been provided
- argument
- an attempt by someone to convince another person that they are right in their way of thinking and give reasons to defend this; usually these are unpleasant for both parties
- behaviour
- the way in which someone reacts to a situation or feeling that can be seen by others
US
UK
US
UK
The allegations the customer made about the waiter were untrue, he had not been rude to them.
US
UK
US
UK
I had to be careful how to deal with this customer because I had heard her arguing with the manager earlier and I did not want to cause another argument.
US
UK
US
UK
My manger is watching my behaviour towards the customers and if he is pleased with what he sees he will give me a pay rise.
SORRY, BUT YOUR FREE VIEWS HAVE RUN OUT!
We allow 10 free premium page views per month.
Create a free account to continue or loginYou may have noticed that this site is NOT like the others. It is free from advertising, spyware, and annoying spam. Therefore we rely 100% on our users for financial support. Otherwise we could not provide this service. Your support begins with a free registration. Thank you.
Not convinced? Read more in our blog, our info page, or visit our featured users pages.