Unit: Hotel Management

USA

This unit contains common vocabulary relating to the successful management of hotels.

The following activities can be tailored to fit the needs of your students and the goals your study program.

Vocabulary Builder Activity

Students will learn the following key terms and phrases:

Reading Activity: Hotel Management

Students will be able to correctly answer true/false questions after reading and listening to topical short articles and dialogs featuring topical vocabulary.

A job interview: Owner: Good morning and thank you for coming in today Mr Jones. I must say I am very impressed with your CV. Mr Jones: Thank you. It is a pleasure to be here. I have always admired this hotel. Owner: Well, lets get down to business. I see that you are currently the operations manager at the Kingfisher. Mr Jones: Yes, that is correct. I have been in this position for five years… Continue

Multiple Choice Activity

Students will be able to select the best match between unit terms and their definitions.

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Listening Comprehension Activity

Students will be able to listen to short audio clips in English and then spell them correctly.

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Spelling and Recognition

Students will be able to identify and spell a vocabulary term correctly given only the definition.

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Speaking Practice Activity

Students will be able to speak and record 5 example sentences from the unit vocabulary and then submit them for grading by the classroom teacher. If no teacher is available or desired, then the students will be shown good examples of other students' work.

The hotel industry has a high staff turnover, because it employs a lot of students and temporary workers, who move on to other jobs.

Being situated in the mountains, the hotel's target demographic is younger active people.

While the manager is away, the operations manager will represent him in all matters.

Once a month the hotel organizes a special dinner for local business owners to allow them to network with each other.

When the head chef and the restaurant manager argued about the best way to present the amuse bouche, the GM was called to mediate.

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Writing Practice Activity

Students will write a short essay to be graded by the teacher. If no teacher is available or desired, then the student is shown previous examples of other writings by students.

What personal qualities should a general manager have?

What do you think are the advantages and disadvantages of working in hotel management?

Which of the responsibilities mentioned in the text would be the most difficult for you? Why?

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