Owner: Good morning and thank you for coming in today Mr Jones. I must say I am very impressed with your CV.
Mr Jones: Thank you. It is a pleasure to be here. I have always admired this hotel.
Owner: Well, lets get down to business. I see that you are currently the operations manager at the Kingfisher.
Mr Jones: Yes, that is correct. I have been in this position for five years now.
Owner: Could you tell me a little about your responsibilities?
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- What personal qualities should a general manager have?
- What do you think are the advantages and disadvantages of working in hotel management?
- Which of the responsibilities mentioned in the text would be the most difficult for you? Why?