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Unit 14 — Hotel Management

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This unit contains common vocabulary relating to the successful management of hotels.
This unit contains common vocabulary relating to the successful management of hotels.

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Core Training Activities

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Vocabulary Builder Activity

Students will learn the following key terms and phrases:

Booking agent Branding Budget Cut back Delegate Demographic Devise Duty General manager Implement In-house Maintain Management team Mediate Network Operations manager Represent Standards Timetable Turnover
Vocabulary list
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Reading Activity: Hotel Management

Improve your reading comprehension and vocabulary in context with our interactive reader.

A job interview: Owner: Good morning and thank you for coming in today Mr Jones. I must say I am very impressed with your CV. Mr Jones: Thank you. It is a pleasure to be here. I have always admired this hotel. Owner: Well, lets get down to business. I see that you are currently the operations manager at the Kingfisher. Mr Jones: Yes, that is correct. I have been in this position for five years…
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Reading Comprehension Activity
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Reading Comprehension Quiz

Test your understanding of the reading material with a quick comprehension quiz.

Reading Comprehension
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Multiple Choice Activity

Students will be able to select the best match between unit terms and their definitions.

Multiple Choice activity
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Listening Comprehension Activity

Students will be able to listen to short audio clips in English and then spell them correctly.

Listening Activity
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Spelling and Recognition

Students will be able to identify and spell a vocabulary term correctly given only the definition.

Spelling Activity

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Speaking Practice Activity

Master your pronunciation by recording yourself and receiving feedback from native-speaking teachers.

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The hotel industry has a high staff turnover, because it employs a lot of students and temporary workers, who move on to other jobs.
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UK
Being situated in the mountains, the hotel's target demographic is younger active people.
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While the manager is away, the operations manager will represent him in all matters.
... and more sentences to practice.
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Writing Practice Activity

Improve your formal and informal writing skills with guided essay questions and professional correction.

  • What personal qualities should a general manager have?
  • What do you think are the advantages and disadvantages of working in hotel management?
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Writing Activity
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