This unit contains common vocabulary relating to the successful management of hotels.
This unit contains common vocabulary relating to the successful management of hotels.

Now Studying: Hotel Management

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Core Training Activities

Students will be able to select the best match between unit terms and their definitions.

Students will be able to listen to short audio clips in English and then spell them correctly.

Students will be able to identify and spell a vocabulary term correctly given only the definition.

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A job interview: Owner: Good morning and thank you for coming in today Mr Jones. I must say I am very impressed with your CV. Mr Jones: Thank you. It is a pleasure to be here. I have always admired this hotel. Owner: Well, lets get down to business. I see that you are currently the operations manager at the Kingfisher. Mr Jones: Yes, that is correct. I have been in this position for five years…

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Premium Practice

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The hotel industry has a high staff turnover, because it employs a lot of students and temporary workers, who move on to other jobs.
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Being situated in the mountains, the hotel's target demographic is younger active people.
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While the manager is away, the operations manager will represent him in all matters.
... and more sentences to practice.

Improve your writing skills with guided essay questions and professional correction.

  • What personal qualities should a general manager have?
  • What do you think are the advantages and disadvantages of working in hotel management?
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