Study the 14 vocabulary terms below. Then continue to the activities.
- Ambiance
- Appeal to
- Cater for
- Cramped
- Exclusive access
- Forerunner
- Lifestyle category
- Penthouse
- Personalize
- Portfolio
- Priority
- Signature features
- VIP (Very important person)
- White glove service
Noun (thing)
the character and atmosphere of a place
The soft lighting and romantic music really adds to the ambiance of this restaurant.
Verb (infinitive)
to be attractive or interesting
The idea of working in a hotel doesn't appeal to everyone.
Verb (infinitive)
to provide food and drinks for an event
We had to cater for six hundred people at the wedding. It was a lot of work!
Adjective
lacking in space, uncomfortably small
My room was so cramped that I fell over my suitcase every time I got out of bed!
Collocation
being able to go to certain hotel areas or events that are not open to everyone
Did you know that Amex Gold card holders have exclusive access to the rooftop lounge and private bar?
Noun (person)
a person or thing that precedes the development of something else
The historical forerunners of modern day hotels were called Inns.
Noun (thing)
a classification or typing of hotels, according to their target audience and the kind of service they provide to cater to their guests
The Ritz Hotel is, without doubt, a leader in the luxury lifestyle category.
Proper noun (place)
the most expensive and luxurious room in a hotel, usually located on the top floor
The hotel put the famous rock star in the penthouse suite, which had a private pool and a beautiful view of the city.
Verb (infinitive)
to make for particular individual requirements, or to add a detail that identifies an individual
The fitness center will personalize a diet and a workout program for you, if you ask.
Noun (thing)
a range of investments or properties held by a person or organization
Our hotel group has added three new hotels to its portfolio this year.
Noun (concept)
the importance of something to do
Please give our VIP guests top priority at check-in, so they don’t have to wait in line.
Noun (thing)
things associated with a particular brand, style or category
One of the signature features of the Radisson hotels is their comfortable bedding.
Noun (thing)
a guest who receives special treatment due to their status, loyalty, or wealth
We provide white glove service for all our VIPs staying in the penthouse suite.
Collocation
an industry term for the highest level of service, in a fancy hotel or restaurant
White glove service usually means treating guests with personalized service and utmost care.