I’m so sorry about that! Let me fix it right away!— definition, example and pronunciation in USA and UK English

Declarative (statement)
I’m so sorry about that! Let me fix it right away!
a polite and professional way to handle a customer's serious issue
The customer complained, "Excuse me, but my room key isn’t working." The receptionist responded, "I’m so sorry about that. Let me fix it right away."