Depending on the size of the hotel, a guest's first contact will be with either reception or the reservations department. This unit teaches how to ace this first interaction, along with anything reception related.
This would be way more relaxing if register and login to see the activities :)
Basic activities (computer-graded)
Vocabulary Builder Activity
Students should be familiar with the following vocabulary before continuing on to the activities and exercises:
- Block
- Brochure
- Deal with
- Deposit
- Discount
- Identification
- Inform
- Key-card
- Occupancy
- Off-peak
- Peak
- Pre-authorization
- Prior to
- Provide
- Rack rates
- Requirement
- Tariff
- Upgrade
- Upsell
- Vacancy
Reading Comprehension: Reception and Reservations
Depending on the size of the hotel, a guest's first contact will be with either reception or the reservations department. This unit teaches how to ace this first interaction, along with anything reception related.
Multiple Choice Activity (Registered users only)
Pick the correct answer from a list.
Pick the correct answer from a list.
Listening Comprehension (Registered users only)
Listen to the word and type it in.
Listen to the word and type it in.
Spelling and Recognition (Registered users only)
Type in the correct answer for each definition.
Type in the correct answer for each definition.
Advanced activities (optionally teacher-graded)
Speaking Practice Activity (Registered users only)
Record yourself speaking five example sentences from the unit.
Record yourself speaking five example sentences from the unit.
Writing Practice Activity (Registered users only)
Pick a question and write about it.
Pick a question and write about it.