Unit 11: Reception and Reservations

Depending on the size of the hotel, a guest's first contact will be with either reception or the reservations department. This unit teaches how to ace this first interaction, along with anything reception related.

Basic actitivies (computer-graded)

This unit contains a vocabulary sheet plus the student activities listed below.
Reading: Reception and Reservations

Depending on the size of the hotel, a guest's first contact will be with either reception or the reservations department. This unit teaches how to ace this first interaction, along with anything reception related.

Multiple Choice
Pick the correct answer from a list.
Listening Comprehension
Listen to the word and type it in.
Spelling and Recognition
Type in the correct answer for each definition.

Advanced activities (teacher-graded)

Speaking Activity
Record yourself speaking English.
Writing Activity
Pick a question and write about it.