Unit 15: Going the extra mile

This unit teaches relevant vocabulary to provide great customer service, demonstrated in an interview with a concierge.

Basic actitivies (computer-graded)

Teachers can enable/disable activities at will, and even adjust the difficulty of certain activities to match their students' level.
Vocabulary Activity

Students should be familiar with the following vocabulary before continuing on to the activities and exercises.

Reading: Interview with a concierge

This unit teaches relevant vocabulary to provide great customer service, demonstrated in an interview with a concierge.

Multiple Choice
Pick the correct answer from a list.
Listening Comprehension
Listen to the word and type it in.
Spelling and Recognition
Type in the correct answer for each definition.

Advanced activities (teacher-graded)

Speaking Activity
Record yourself speaking English.
Writing Activity
Pick a question and write about it.