Unit 16 Multiple Choice — Common Phrases I: Hotel Reception

INSTRUCTIONS:

INSTRUCTIONS: Select the best definition (or usage) of the key term (or phrase) below.

sentence (imperative)

Question 1 of 21

Excuse me, Sir.

A common statement by hotel staff, to indicate that guests shouldn't worry if they run of things to dry themselves off with.

A polite way to get a man's attention or a quick apology for a very minor action such as passing closely by with a heavy tray.

A common phrase indicating that service is a priority and guests should not hesitate to ask if they need anything else.

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