Unit 4 Multiple Choice — Hotel Jobs and Responsibilities

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INSTRUCTIONS:

INSTRUCTIONS: Select the best definition (or usage) of the key term (or phrase) below.

noun (person)

Question 1 of 11

Valet

A member of staff, usually a man, who will help a guest with many different personal services; these services could range from shoe polishing to parking the guest’s car.

The manager who runs the cleaning and laundry aspects of a hotel and will organise the duties of maids and other domestic staff.

A person working in the lobby behind a front desk, in charge of greeting guests and telling them which room they have booked and how to get there.

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Unit 4 Multiple Choice — Hotel Jobs and Responsibilities

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